Privacy Policy
At bdt71, your personal data is handled with the highest standards of care and security. This policy explains exactly what information we collect, how we use it, and the rights you hold as a registered player on Bangladesh's trusted betting platform.
Overview
This Privacy Policy describes how bdt71 (referred to herein as "bdt71", "we", "us", or "our") collects, processes, stores, and protects personal information provided by users ("you", "your", or "the player") when accessing or using the bdt71 platform located at bdt71.io (the "Platform"). This policy applies to all registered players, visitors, and any individual who interacts with our services, whether through a web browser, mobile device, or any other access point.
bdt71 is committed to handling your personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. We collect only the data that is necessary for the legitimate operation of our Platform, the fulfilment of our contractual obligations to you as a player, and compliance with applicable legal and regulatory requirements.
By registering for an account on bdt71, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you should not register for an account or use the Platform.
Key Principle: bdt71 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. Your data is used solely to provide, improve, and protect the bdt71 Platform and its services, and to fulfil our legal obligations.
Data We Collect
bdt71 collects several categories of personal and technical data in connection with the operation of the Platform and the delivery of services to registered players. The specific data points collected within each category are detailed in the table below.
| Category | Data Points Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID or passport number | Account registration, KYC verification, age compliance |
| Contact Data | Bangladesh mobile number, email address, residential city/district | Account communication, support, transaction alerts |
| Financial Data | Mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), deposit and withdrawal transaction records, account balance history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, operating system, browser type and version, session tokens, login timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, betting history, session duration, click-stream data, feature interactions | Personalisation, responsible gaming monitoring, product improvement |
| Verification Documents | Scanned or photographed copies of national ID, passport, utility bill, or other proof of identity/address documents | KYC compliance, withdrawal verification, regulatory requirements |
| Communications Data | Content of messages sent to our support team via live chat or email, records of support interactions | Support resolution, dispute management, quality assurance |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily provide such information in the course of a responsible gaming self-assessment or support interaction.
How We Collect Data
bdt71 collects personal data through a variety of direct and automated means. Understanding the channels through which we collect your information helps you make informed decisions about your use of the Platform.
- Direct Submission: Information you provide when completing the registration form, updating your account profile, submitting KYC documentation, or contacting our customer support team.
- Transaction Processing: Data generated automatically when you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, including transaction reference numbers, timestamps, and amounts.
- Platform Interaction: Usage and technical data collected automatically as you navigate the Platform, place bets, play casino games, or interact with promotional content.
- Cookies and Similar Technologies: Data collected through cookies, web beacons, pixel tags, and local storage. See Section 07 for full details on our cookie practices.
- Third-Party Verification Services: Identity and document verification data received from third-party KYC service providers engaged by bdt71 to assist with regulatory compliance.
- Payment Partners: Transaction confirmation data received from mobile wallet operators (bKash, Nagad, Rocket, Upay) when processing your deposits and withdrawals.
- Responsible Gaming Tools: Data generated when you set deposit limits, request cooling-off periods, or activate self-exclusion through your account settings.
Voluntary Disclosure: You are not obliged to provide personal data beyond what is required for account registration and mandatory KYC verification. However, failure to provide required information may prevent us from opening or maintaining your account, processing payments, or providing certain features of the Platform.
How We Use Your Data
bdt71 uses the personal data we collect for the following specific, legitimate purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise required by law.
- Account Administration: Creating, maintaining, verifying, and managing your bdt71 player account, including processing your registration, verifying your identity and age, and keeping your account information current.
- Service Delivery: Enabling you to place bets, play casino games, access live dealer tables, and use all features of the Platform that are available to registered players.
- Payment Processing: Facilitating deposits and withdrawals via supported mobile wallet methods, confirming transaction records, and reconciling payment data with our financial systems.
- Fraud and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
- Responsible Gaming: Monitoring betting and gaming patterns to identify potential problem gambling behaviour, enforcing self-exclusion orders, applying deposit limits, and facilitating responsible gaming interactions.
- Legal Compliance: Meeting our obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any other legal or regulatory obligations that apply to the operation of the Platform.
- Customer Support: Responding to your enquiries, resolving disputes, processing complaints, and maintaining records of our support interactions for quality and compliance purposes.
- Marketing Communications: Where you have opted in, sending you promotional emails or SMS messages about bonuses, new games, and special offers. You may opt out at any time by contacting [email protected].
- Platform Improvement: Analysing aggregated, anonymised usage data to improve the functionality, performance, content, and user experience of the Platform.
- Dispute Resolution: Maintaining accurate records of bets, transactions, and communications to facilitate the fair resolution of any disputes you may raise.
Legal Basis for Processing
bdt71 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:
- Contractual Necessity: Processing that is necessary to perform the contract between you and bdt71 — specifically, the Terms & Conditions you accepted upon registration. This includes account creation, payment processing, and service delivery.
- Legal Obligation: Processing that is required for bdt71 to comply with its legal obligations, including KYC identity verification, AML record-keeping, and age verification requirements.
- Legitimate Interests: Processing carried out in bdt71's legitimate business interests, where those interests are not overridden by your data protection rights. This includes fraud prevention, security monitoring, platform analytics, and dispute resolution.
- Consent: Processing activities for which you have provided specific, informed consent, such as receiving promotional marketing communications. You may withdraw your consent for such activities at any time without affecting the lawfulness of processing carried out prior to that withdrawal.
Data Sharing
bdt71 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent strictly necessary for the purposes described in this Privacy Policy:
- Payment Processors: Mobile wallet operators including bKash, Nagad, Rocket, and Upay receive transaction data necessary to process your deposits and withdrawals. Their handling of this data is governed by their own privacy policies.
- KYC and Identity Verification Partners: Third-party service providers engaged to verify your identity and documents as part of our KYC compliance programme. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
- Game and Software Providers: Our casino game and sportsbook software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may receive your player session data necessary to deliver their games to you through the Platform. They do not receive your full identity or payment data.
- Fraud Prevention and Security Services: Specialist third-party providers engaged to assist with fraud detection, IP analysis, and security monitoring of the Platform.
- Legal and Regulatory Authorities: bdt71 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by law, court order, or regulatory instruction.
- Professional Advisers: Lawyers, auditors, and compliance consultants engaged by bdt71, subject to strict confidentiality obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of bdt71's business assets, your personal data may be transferred to the acquiring entity, subject to the same or equivalent privacy protections as described in this policy. You will be notified of any such transfer.
No Commercial Data Sales: bdt71 will never sell, trade, or otherwise transfer your personally identifiable information to third parties for their own commercial marketing use. Any data sharing arrangement entered into by bdt71 is strictly limited to operational, legal, or security purposes as listed above.
Cookies & Tracking Technologies
bdt71 uses cookies and similar tracking technologies to operate the Platform efficiently, remember your preferences, keep your session secure, and gather anonymised analytics data. A cookie is a small text file placed on your device by the Platform when you visit. The following categories of cookies are in use on bdt71:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Required for the Platform to function. Maintains your login session, stores your cart/bet slip state, and protects against cross-site request forgery (CSRF). | Session (deleted on browser close) |
| Functional / Preference | Remembers your language preference, display settings, and notification preferences so you do not need to reconfigure them on each visit. | Up to 12 months |
| Analytics / Performance | Collects anonymised data on pages visited, session duration, and feature usage to help us understand how players use the Platform and where improvements are needed. | Up to 24 months |
| Security / Fraud Detection | Assists in identifying suspicious login patterns, detecting account sharing, and protecting against fraudulent activity. | Up to 6 months |
You can control cookie settings through your browser's privacy preferences. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging in or using core features. Disabling analytics cookies will not affect your ability to use the Platform but will limit our ability to improve it based on real usage data.
Data Retention
bdt71 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the principal categories of data we hold:
- Account and Identity Data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, to satisfy AML record-keeping requirements and to enable the resolution of any disputes that may arise after closure.
- Financial Transaction Records: Retained for a minimum of seven (7) years from the date of each transaction, in line with standard financial record-keeping obligations.
- KYC Verification Documents: Retained for the duration of the account plus five (5) years following closure. Where a verification document expires during an active account, you may be required to provide a renewed document.
- Betting and Gaming History: Retained for five (5) years from the date of each bet or gaming session, for dispute resolution and responsible gaming monitoring purposes.
- Support Communication Records: Retained for three (3) years from the date of each interaction.
- Technical and Usage Data (Logs): Retained for twelve (12) months on a rolling basis, unless a specific security investigation requires extended retention.
- Marketing Consent Records: Retained until consent is withdrawn plus one (1) year, to demonstrate compliance with consent obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Data retained for legal compliance purposes is stored in a restricted access environment and is not used for any other purpose during the retention period.
Data Security
bdt71 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes but is not limited to the following controls:
- SSL/TLS Encryption: All data transmitted between your device and the bdt71 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Look for the padlock icon in your browser's address bar when visiting bdt71.io.
- Password Hashing: Account passwords are never stored in plain text. They are stored as salted cryptographic hashes using a modern, secure hashing algorithm.
- Access Controls: Access to personal data is restricted to bdt71 personnel who have a legitimate operational need to access it. All internal access is role-based, logged, and subject to regular review.
- Two-Factor Authentication (2FA): bdt71 supports optional two-factor authentication for player accounts to provide an additional layer of login security.
- Intrusion Detection: Our systems are monitored continuously for signs of unauthorised access, unusual activity patterns, and potential security incidents.
- Data Minimisation: We collect only the personal data that is strictly necessary for the identified purpose, reducing the volume of data at risk in the event of a security incident.
- Incident Response: bdt71 maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify you and the relevant authorities as required by applicable law.
Your Responsibility: The security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, and logging out of your account when using a shared or public device. bdt71 will never ask for your password by email, live chat, or phone.
Your Rights
As a registered user of the bdt71 Platform, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request and sufficient information for us to verify your identity before responding.
- Right of Access: You have the right to request a copy of the personal data that bdt71 holds about you, along with information about how it is being processed. We will respond to access requests within 30 days.
- Right to Rectification: You have the right to request that inaccurate or incomplete personal data held about you be corrected or updated. For account profile details, you may also update these directly through your account settings.
- Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where the processing is unlawful. Please note that this right may be limited where we are required to retain data to comply with legal obligations or to establish, exercise, or defend legal claims.
- Right to Restriction: You have the right to request that the processing of your personal data be restricted in certain circumstances, for example while the accuracy of data is being contested.
- Right to Data Portability: Where processing is carried out by automated means and is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You have the right to object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on our legitimate interests, though we may be entitled to continue processing if we can demonstrate compelling legitimate grounds.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Response Timeline: bdt71 aims to respond to all data rights requests within 30 calendar days. In cases involving complex or high-volume requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.
Third-Party Links
The bdt71 Platform may, from time to time, contain references to or integrations with third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. While bdt71 takes reasonable steps to ensure that third-party integrations are operated by reputable organisations, we are not responsible for the privacy practices of those third parties.
When you interact with a third-party game provider's software embedded within the bdt71 Platform, that provider may collect certain technical session data necessary to deliver their game. bdt71 does not transmit your full personal profile or financial data to game providers beyond what is operationally necessary. We encourage you to review the privacy policies of any third-party providers whose services you interact with.
bdt71 is not responsible for the content, data practices, or privacy policies of any websites or services outside of bdt71.io. Any links to external websites are provided for informational purposes only, and your use of such websites is at your own risk.
Minors
The bdt71 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has registered for an account or provided personal data to bdt71 without parental consent, please contact us immediately at [email protected] so that we can take appropriate action, including the closure of the account and the deletion of all associated personal data.
21+ Adults Only: bdt71 enforces strict age verification at the point of registration and during the withdrawal process. Any account found to belong to a person under 21 years of age will be immediately closed and any balance held forfeited in accordance with our Terms & Conditions.
Policy Changes
bdt71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, the updated Privacy Policy will be published on the Platform with a revised version number and effective date. Where operationally feasible and where the changes are significant, we may also notify registered players by email or account notification.
We encourage you to review this Privacy Policy periodically to stay informed about how bdt71 protects your personal data. Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised policy, you should cease using the Platform and request account closure in accordance with Section 12 of our Terms & Conditions.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bdt71 handles your personal data, please contact our Data Protection team using the details below. All formal data rights requests should be submitted in writing by email so that an accurate record is maintained.
- Email: [email protected]
- Subject Line: Privacy Policy Enquiry – [Your Full Name] – [Account ID]
- Response Time: Our team aims to acknowledge all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 calendar days.
- Support Hours: Monday to Sunday, 09:00 – 23:00 BST (UTC+6)
Identity Verification Required: To protect your data from unauthorised disclosure, all data rights requests must be accompanied by sufficient information to verify your identity. We may ask you to confirm details such as your registered email address, mobile number, or account username before processing any request.
Our Commitments
How bdt71 Protects Your Data
Six core pillars that define how we handle your personal information every day.
SSL Encryption
All data transmitted between your device and bdt71.io is protected by TLS encryption, ensuring your personal and financial information cannot be intercepted in transit.
Strict KYC Verification
bdt71 enforces rigorous know-your-customer checks to confirm your identity and age before any withdrawal is processed, keeping the Platform safe for all legitimate players.
No Data Sales
Your personal data is never sold, rented, or traded to third parties for commercial marketing. Data sharing is limited strictly to operational, legal, and security partners.
Defined Retention Limits
Every category of personal data has a clearly defined maximum retention period. Once that period expires, data is securely deleted or anonymised — no indefinite storage.
Player Rights Respected
Access, rectification, erasure, portability, and objection rights are honoured. Submit a written request to [email protected] and expect a response within 30 calendar days.
Secure Mobile Payments
bKash, Nagad, Rocket, and Upay transaction data is handled with the same rigorous security standards applied to all financial data on the bdt71 Platform.
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